By LAX Leader |
Apr 11, 2024
New research from the USC Marshall School of Business has unveiled intriguing insights into the impact of artificial intelligence on human emotions, particularly in the realm of feeling heard and understood. The study, published in the Proceedings of the National Academy of Sciences (PNAS), indicates that AI-generated responses have the potential to make individuals feel more "heard" compared to messages from untrained humans. However, a bias against AI was also identified, which may diminish its effectiveness in some contexts.The research, led by Yidan Yin, Nan Jia, and...